Shipping Info

We're all about getting your order to you quickly, safely, and without surprises. Here's everything you need to know about how we ship at Pantrylot:

Processing Times

We ship orders fast usually the same day or the next business day (Monday to Friday). We're closed on weekends, so any orders placed then will go out the following Monday.

Free Shipping

Free standard shipping is available on orders over $99 CAD (before taxes and discounts).

Heads up: Certain heavier products usually exceeding 10Kg will not be eligible for free shipping. You will be able to see their eligibility when clicking into the product detail pages.

Want it faster? You can upgrade to express shipping at checkout just note it comes at an extra cost.

Carriers & Delivery Times

We work with multiple carriers to get you the best shipping options.

Delivery time depends on where you're located and what shipping method you choose.

Sorry, we can't ship to P.O. boxes please use a physical address.

Tracking Your Order

Youll get a tracking number as soon as your order ships so you can follow it every step of the way.

Shipping Limitations

We currently only ship to Canada and the US.

Remote locations may not qualify for free shipping or might not be eligible for delivery at all well let you know if thats the case.

Order Limitations:

We currently have a maximum order of 10 units per sku. If you would like to order more please email us at info@pantrylot.com with the amount and product.

Damaged or Missing Packages

Things happen if your order arrives damaged or goes missing, reach out to us at info@pantrylot.com. We handle these situations case by case and well do our best to make it right.

Returns & Shipping Costs

We don't offer refunds on shipping fees, even if there's a delay.

If you're returning something, you'll need to cover the return shipping.